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Q. What does “small
quantity” mean in terms of batch size?
A. We take orders from 5 to 5000 for each production lot. |
Q. How big is Optima?
A. Optima International Inc. is a privately held company so
we don’t disclose our detailed revenue. But in order to
give you a picture of what size Optima is our revenue for 2002
is around US$20 million. We have a total of around 300 employees
as of end of 2002. |
Q. What information
do I need to give Optima if I am interested in your thermoplastic
forming solutions?
A. If you are interested in our ODM solutions, please send us:
1. One sample of your product or drawings (in *.IGS or *.DWG
format)
2. Your demand (material, preference, monthly consumption etc.)
regarding the packaging
Please contact us if you interested in our OEM solutions. |
Q. What will happen
after we sending you all the information?
A. Our project manager will get in touch with you in email within
24 hrs. We will provide each of our customers with a username
and a password in order for them to log into our customer database
called “Optima Connect”. Our customers will find
all the information regarding their projects such as project
status in MS Project format (or PDF format depends on customer’s
preference), order status, shipping information, RMA request
as well as an FTP file transfer protocol. |
Q. What information
do I need to give Optima if I am interested in your PCB layout
service?
A. Here is the list of information we need from our PCB layout
customers:
1. Schematic in *.SCH or *.DDB
2. PCB mechanical dimension
3. Component Placement suggestion (where applicable)
4. Power/ground, Clock?Digital/Analog etc. information (where
applicable)
5. Component package information (if schematic doesn’t
have this information) |
Q. What information
do I need to give to Optima if I am interested in your mechanical
design service?
A. Here is the list of information we need from our Mechanical
Design customers?
1. Industrial Design of the product in *.IGS.
2. Printing Art Work in *.AI.
3. Design concept or intended function/application of the product.
(where applicable) |
Q. What information
do I need to give Optima if I am interested in you PCBA service?
A. Here is the list of information we need from our PCBA customers:
1. Bill of Materials
2. Gerber file (where applicable)
3. List of Materials to be Consigned (where applicable)
4. Testing Specifications & Procedure (where applicable)
5. Quantity Requirement
6. Mockups or Prototypes (where applicable)
7. Special quality specification (where applicable) |
Q. What information
do I need to give Optima if I am interested in you system assembly
service?
A. Here is the list of information we need from our system assembly
customers:
1. Bill of Materials
2. Gerber file (where applicable)
3. List of Materials to be Consigned (where applicable)
4. Testing Specifications & Procedure (where applicable)
5. Assembly drawing
6. Packaging specification
7. Quantity Requirement
8. Mockups or Prototypes (where applicable)
9. Special quality specification (where applicable) |
Q. What is Optima’s
payment term?
A. Our account-receivable payment policy ranges from T/T in
advance to NET 45days depending on the length of business relationship
with that specific customer. |
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